You show up and the tutor asks one thing at a time: how today's delivery order turned out, whether payment and deadline are visible, and what happened with the last delivery that ran late. From your answer, it finds the gap: if the explanation starts with the neighborhood or the area, it corrects right away, because what comes first is payment and deadline. If you cannot say which delivery has the tightest deadline or which one has not been paid yet, it goes back to priority before talking about route.
It compares the delivery list to sorting the mail before heading out: the registered letter and the one with a marked deadline go up front, the regular ones join whichever route is fastest to run. After rebuilding the logic with you, it asks you to repeat it in your own words: "first I sort deliveries by payment and deadline, only then I group by area, each one has a status, and when one fails I record it instead of letting it disappear."
From the tutoring you leave with a single request: build today's list with these four pieces of information on each delivery. The next time you come back, it asks how the list turned out and what happened with each delivery, checks the full result, and corrects only the point that got stuck, priority, route group, status, or confirmation, without repeating everything from the start.